Donation Return and Exchange Policy

The Arab Orthodox Benevolent Society - Beit Jala

Donation Refund and Exchange Policy

The Arab Orthodox Benevolent Society (AOBS) sincerely thanks you for your generous support and donations. Please read the following refund and exchange policy carefully:

Refund Conditions:

  • Donations may be refunded in cases of payment errors or accidental duplicate donations, provided the Society is notified in a timely manner.
  • Refund requests must be submitted in writing within 14 days from the date of the donation.

Non-Refundable Cases:

  • If the donation has already been allocated and used for immediate humanitarian relief or emergency situations.
  • Donations designated for projects that the Society has already begun implementing.

Refund Procedure:

  • The refund request must include the full name, donation amount, transaction details, and the reason for the refund.
  • Requests will be reviewed and processed within a maximum of 30 days from the date of receipt.
  • If approved, the amount will be refunded via the original payment method.

For inquiries or to request a donation refund, please contact us.

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